Returns Policy

Thank you for choosing Trail Dog Tags for your custom-made creations! 🦙 Since each of our products is tailor-made just for you, we cannot accept returns. Please double-check all customization details before confirming your order to ensure everything is perfect.

Order Mistakes


We copy exactly what you enter—no tricks, no magic—just plain old copy-pasting. 🧑🤝🧑 But, surprise! We’re humans, not robots! 🤖 And occasionally, even we make mistakes (shocking, right?). You have 30 days to let us know about any mistakes on your order.

If we messed up, don’t worry—we’re blushing! 😳 We’ll get you a replacement faster than you can say “whoops” and apologize like it’s our full-time job. 🙇♀️ Sorry, sorry, sorry…(again)!

If the mistake was on your end (fat fingers got the best of you? 😬), just send us an email. If the mistake is found after the tag has been engraved, we require a $5 mistake fee for any corrections or adjustments per item + shipping cost if your order has already left the building. Heads-up: some folks get a little extra fired up about this. 🔥 So take a deep breath, stay calm, and remember—we’ve got your back! 💪

Order Cancellations

Once your order is confirmed and production has begun, cancellations are not possible. However, if you notice an issue with your order or need to make a change, please reach out to us immediately. We’ll do our best to accommodate any changes before production kicks off. 📦